All human behavior is motivated by needs and wants. In his famous hierarchy of needs, Abraham Maslow listed a universal set of human needs that we are all motivated by. While our immediate needs can change from moment to moment, we are ultimately motivated by all the needs listen in this hierarchy. This means that, as a whole, what humans need and want are both knowable and unchanging. There are individual preferences and differences, of course, but in large numbers human needs and wants are predictable.
While we can’t change the needs themselves, we can change how these needs can be met and the order in which we are motivated by them. By providing for certain needs on a communal level, be they material or immaterial, we allow individuals to focus on their other needs, for example.
Most of our needs can’t be fulfilled directly but require extensive steps. When we are hungry, we don’t just grab the first piece of food we come across like a hungry animal would. Instead, we go to work so we can earn money with which we can purchase food, so we never go hungry. We can’t change our basic need for food, but we can change the way food is acquired.
Instead of pushing and prodding people in the desired direction as most laws do, correct motivation is something that draws people to do the right thing almost naturally. To motivate people correctly, we have to design the incentive structure correctly. The incentives and disincentives have to be clear, and they have to be consequential. We want humans to be naturally motivated to do the right thing.
To understand how motivation works, it might benefit us to draw inspira-
tion from the arts. If painting represents the art of color and architecture: the art of space, is there an art of human motivation? Yes, there is. Drama is the art of human motivation. By orchestrating the motivations of the play’s characters, the play springs into life.
I studied dramatic writing for 15 years. As the dynamics behind human motivation started to dawn on me, I wondered if we could motivate an entire society to act in the interest of the whole community. Could we build a society in which good deeds would not only be noticed but consistently rewarded, while bad deeds would be penalized? Could such a society be built?
I asked these questions because people are naturally motivated to take care of themselves and to be selfish. That we know. The hard part is to come up with a way to incentivize people to take care of others and the community at large.
One of the most discouraging aspects of life is that many times bad deeds seem to be rewarded while good deeds go ignored. Selfishness seems to be infinitely more beneficial for the individual, even when it comes at a great cost to the community. The more we observe cheats and crooks succeed, the more likely it is that we resort to underhanded means to attain our own goals. These persistent injustices erode our faith in the system we live in and produce great harm to our society and the planet as a whole.
Taking good care of our community is not a trivial matter. Since many of our shared problems can only be solved at the communal level, how our community functions has a direct impact on our well-being. A sign of a strong community is the willingness of its members to regularly put the interest of the larger community ahead of their own immediate self-interest. Any time you choose to cooperate with another member of the community, you donate your energy/matter to benefit somebody else. By doing this, you behave unselfishly and perform a public good.
Now, everybody is first responsible for their own needs, so you can’t choose the short end of the stick every time. That’s not even the point. The point is to create a better balance between selfish and unselfish behavior and to find a new way to reward unselfish behavior to take the sting out of it. But how do you do this?
The answer is simple: by linking private gain directly to public benefit.
What makes a pro-social incentive system work is that it perfectly aligns an individual’s self-interest with their community’s interest. This incentive system rewards us based on how much we contribute to the community. If we truly want to build a better world for ourselves, citizens should be rewarded based on how much they contribute to the public good. The only way to act selfishly should be to first act unselfishly.
This can be formulated into our third hypothesis: